Terms of Service

1. Acceptance

By accessing or using DoctorBookly, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the platform.

2. Platform role (YMYL)

DoctorBookly is a technology platform that connects users with healthcare-related listings and tools. We are not a medical provider, insurer, or emergency service. Listings are submitted by third-party providers who are responsible for their accuracy, licensing, and compliance with local laws.

Always verify credentials, location, pricing, and availability directly with the provider before making healthcare decisions.

3. Eligibility & accounts

• You must provide accurate registration information and keep credentials secure.
• You are responsible for activity under your account.
• We may suspend or terminate accounts for fraud, abuse, illegal content, or violation of these terms.

4. Provider listings

Doctors, hospitals, labs, offer providers, employers, and blood bank participants must provide truthful information and maintain valid licenses or authorizations where required. We may review, approve, reject, or remove listings at our discretion.

5. Bookings, offers & payments

Bookings and offers between users and providers may be subject to provider-specific terms and cancellation policies. DoctorBookly does not charge patients for clinical services through this platform unless clearly stated on a specific listing or tool.

Paid listing subscription packages (doctor, hospital, lab, offer, job, and advertising plans) are digital services for directory visibility and platform tools — not medical treatment, prescriptions, or appointment fees.

Card payments for listing subscriptions are processed by Lemon Squeezy (Merchant of Record). Lemon Squeezy handles checkout, receipts, applicable tax, and subscription billing under its terms. DoctorBookly does not store your full card number, expiry, or CVC.

Refunds and cancellations for listing subscriptions are governed by our Refund Policy (/pages/refund-policy). Billing questions: info@doctorbookly.com.

6. User content

Reviews, Q&A, messages, and uploads must be lawful, respectful, and not misleading. You grant us a license to display and moderate content on the platform. We may remove content that violates policy or applicable law.

7. Prohibited conduct

• False medical claims, impersonation, or unlicensed practice promotion.
• Harassment, spam, scraping, or attempts to breach security.
• Uploading malware or infringing intellectual property.
• Using the platform for illegal purposes in any jurisdiction.

8. Disclaimers & limitation of liability

The platform is provided "as is" without warranties. To the fullest extent permitted by law, DoctorBookly is not liable for indirect, incidental, or consequential damages arising from use of listings, bookings, or third-party services.

9. Governing law & contact

These terms are governed by applicable laws of the operating jurisdiction unless mandatory consumer protections require otherwise. Questions: info@doctorbookly.com